ADMINISTRATIVE ASSISTANT

Resources for Human Development; King of Prussia (PA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts

Basic Life Insurance

Short-Term Disability Insurance

401(k) Savings Plan

Life Assistance Program (LAP)

Paid Time Off (PTO)

Paid Holidays

Paid Training

Advancement Opportunities

Job summary

Rise Above, a program of Resources for Human Development, seeks an Administrative Assistant to provide essential clerical support for outpatient substance abuse counseling services. The role emphasizes compassionate service, organization, and professionalism in a fast-paced environment.

Responsibilities include front-desk duties, payment collection, appointment scheduling, and coordination with referral sources while upholding privacy and regulatory standards.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of clerical or administrative experience.
• Knowledge of Microsoft Office applications.
• Current driver's license, registration, and access to a functional vehicle.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Answer inbound calls for staff and route calls to extensions, voicemail, or messages.
• Greet clients and complete all required check-in procedures.
• Collect and record payments for services.
• Schedule evaluation appointments and manage registrations.
• Process evaluations and communicate status with referral sources.
• Perform additional administrative duties as assigned.

Skills

Microsoft Office

Verbal & written communication

Professional demeanor

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Outpatient Substance Abuse Counseling Facility (Rise Above)
Full-Time
DailyPay Available

Help People HealAdministrative Assistant

Looking for More Than Just a Job?

At Rise Above, a Resources for Human Development program, we believe every person deserves access to quality care, support, and the opportunity to achieve lasting recovery. We are seeking a compassionate, organized, and professional Administrative Assistant to provide critical administrative support to our outpatient substance abuse counseling program.

This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is committed to delivering excellent customer service while supporting individuals on their recovery journey. A commitment to RHD values should be demonstrated in all job duties and interactions.

About Rise Above and Resources for Human Development

Rise Above is dedicated to providing high-quality outpatient substance abuse counseling services that empower individuals and families to achieve healthier, more productive lives. Our team of professionals works collaboratively to support recovery, promote wellness, and strengthen communities.

Every day, our employees help create a welcoming and supportive environment that enables clients to access the services they need while being treated with dignity, respect, and compassion.

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team? Competitive Pay & Benefits

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts
• Basic Life Insurance
• Short-Term Disability Insurance
• 401(k) Savings Plan
• Life Assistance Program (LAP)
• Paid Time Off (PTO)
• Paid Holidays
• Paid Training
• Advancement Opportunities

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Career Advancement Opportunities
• Experience within a mission-driven healthcare environment

Meaningful Work That Matters

• Support individuals seeking recovery services
• Be the first point of contact for clients and referral sources
• Help ensure access to critical treatment services
• Join a team committed to improving lives and strengthening communities

What You’ll Do

As an Administrative Assistant, you will:

• Answer inbound calls for staff and route calls appropriately to extensions, voicemail, or take messages
• Address general inquiries regarding services provided by Rise Above
• Greet clients and complete all required check-in procedures
• Collect and accurately record payments for services
• Schedule evaluation appointments
• Maintain and report group registration and attendance as needed
• Process evaluations and communicate evaluation status with referral sources
• Complete additional administrative duties as assigned by the management team

Who We’re Looking For

You may be a great fit if you are:

• Compassionate
• Professional
• Organized
• Dependable
• Detail-Oriented
• Team-Oriented
• Adaptable
• Committed to Providing Excellent Customer Service

Qualifications Required

• High School Diploma or equivalent
• Minimum of two years of clerical or administrative experience
• Knowledge of Microsoft Office applications
• Current driver's license, registration, and access to a functional vehicle
• Strong verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information professionally

Preferred

• Experience with electronic health records (EHR)
• Bilingual candidates are highly encouraged to apply

Job Competencies

• Plan, organize, and prioritize work while paying close attention to detail
• Demonstrate the highest level of ethical behavior
• Accurately follow verbal and written directions from management
• Apply critical thinking, problem identification, and troubleshooting skills
• Maintain strict confidentiality regarding employee and organizational information
• Remain flexible in a changing, fast-paced work environment
• Work effectively under multiple deadlines and competing priorities
• Demonstrate excellent time management and problem-solving skills
• Build positive working relationships with clients, coworkers, leadership, and community partners
• Communicate effectively with diverse audiences, both verbally and in writing
• Demonstrate knowledge of Human Resources laws and practices

Schedule

• Full-Time
• Day Shift
• Additional scheduling requirements discussed during the interview process

Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job helps people reclaim their lives.

If you're looking for meaningful work where your organizational skills, compassion, and professionalism make a real impact every day, we encourage you to apply.

Join our team and help people heal while building a rewarding career.

About Our Organization

Rise Above is supported through Apis Services, Inc., a wholly owned subsidiary of Inperium, Inc., which provides a progressive platform of shared services to Inperium and its constellation of affiliate companies. Through innovation, quality outcomes, and strategic growth, Apis Services helps affiliated organizations advance their missions while investing in employees and the communities they serve.

Equal Opportunity Employer

Apis Services, Inc. and its affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.