Compassionate Administrative Assistant - Healthcare Support

Resources For Human Development; Belmont Terrace (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Basic Life Insurance

Short-Term Disability Insurance

401(k) Savings Plan

Life Assistance Program (LAP)

Paid Time Off (PTO)

Paid Holidays

Paid Training

Professional Development Opportunities

Experience within a mission-driven a=0

Job summary

Rise Above is seeking a compassionate Administrative Assistant to provide essential clerical support for our outpatient substance abuse counseling program. You will greet clients, manage check-ins, route calls, and handle payments with accuracy and professionalism.

The role emphasizes confidentiality, customer service, and teamwork within a fast-paced healthcare environment. A High School Diploma and clerical experience are required, with EHR familiarity preferred.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of two years of clerical or administrative experience.
• Knowledge of Microsoft Office applications.
• Current driver's license, registration, and access to a functional vehicle.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Answer inbound calls for staff and route calls appropriately to extensions, voicemail, or messages.
• Address general inquiries regarding Rise Above services.
• Greet clients and complete required check-in procedures.
• Collect and record payments for services.
• Maintain and report group registration and attendance as needed.
• Process evaluations and communicate status with referral sources.
• Complete additional administrative duties as assigned by management.

Skills

Strong communication

Organized

Detail-oriented

Team-oriented

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office

EHR systems

Driver's license

Job description

Rise Above is seeking a compassionate Administrative Assistant to provide essential clerical support for our outpatient substance abuse counseling program. You will greet clients, manage check-ins, route calls, and handle payments with accuracy and professionalism.

The role emphasizes confidentiality, customer service, and teamwork within a fast-paced healthcare environment. A High School Diploma and clerical experience are required, with EHR familiarity preferred.