Compassionate Administration & Operations Specialist

Everstory Partners; Avon (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement and Training

Everstory Cares

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners is seeking an Administrator to support location teams and customers. You will handle phone inquiries, schedule and onboarding, and assist with contracts, banking, and record keeping.

You will ensure compliance with company policies, manage AP/AR tasks, and handle deeds and certificates as part of location operations. This role requires flexibility for holidays and weekends and high attention to confidentiality.

Qualifications

• High school equivalency required.
• Minimum of one-year experience in administration or customer service.
• Multi-Line phone skills and confidentiality are required.
• Ability to type 40 words per minute with minimal errors.

Responsibilities

• Answer phones and schedule appointments.
• Onboard team members and support location leadership.
• Process contracts and ensure accuracy before entry.
• Handle banking tasks: cash receipts, deposits, and card transactions.
• Maintain files and records, update customer files and memos.
• Coordinate onboarding with HR and manage AP/AR duties.
• Process deeds, certificates, and memorial orders as needed.
• Participate in daily meetings and monthly reporting.

Skills

Multi-Line phone skills

Filing skills

Typing 40 wpm

Data entry skills

Basic math

Word processing

Spreadsheet

Excellent customer service

Interpersonal skills

Organizational skills

Multitasking

Education

High School equivalency

1 year admin/customer service experience

Tools

Word

Excel

Job description

Everstory Partners is seeking an Administrator to support location teams and customers. You will handle phone inquiries, schedule and onboarding, and assist with contracts, banking, and record keeping.

You will ensure compliance with company policies, manage AP/AR tasks, and handle deeds and certificates as part of location operations. This role requires flexibility for holidays and weekends and high attention to confidentiality.