Compassionate Admin & Sales Support Specialist

Everstory Partners; Danville (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement and Training

Employee Assistance Fund

401k with Company Match

Job summary

Everstory Partners in Danville, KY, is seeking an Administrator to support our customers and team with a wide range of duties across the business. The role involves answering phones, scheduling, onboarding staff, and assisting location leadership. You will handle contracts, banking, cemetery orders, and CRM data entry.

The position offers a full-time schedule with holidays, evenings, and weekends as needed, plus a comprehensive benefits package and opportunities for growth.

Qualifications

• Multi-line phone skills required.
• Filing and data entry with 40 WPM.
• Proficient with Word and Excel or Google equivalents.
• Maintain confidentiality of employee and customer data.
• Excellent customer service and interpersonal skills.
• Strong organizational abilities.
• Able to multitask and meet deadlines.
• Valid state driver’s license and access to a personal vehicle.
• High school equivalency required.
• Minimum of one year administration or customer service experience.
• Availability to work some holidays, evenings and weekends.

Responsibilities

• Answer phones and schedule appointments.
• On-board team members and assist location leadership.
• Contract processing and quality control; verify contracts before entry.
• Banking duties: cash receipts and deposits.
• Handle IOAs and cemetery policies.
• Sell at-need and pre-need products; discuss options with families.
• Enter and track sales using Everstory CRM.
• File maintenance and records; maintain memos, emails, policies.
• Coordinate onboarding responsibilities as needed (HR).
• Accounts payable/receivable; manage invoices and collections.
• Provide deeds/certificates to Sales Management weekly.
• Manage Work and Memorial Orders and memorials when PIF.
• Participate in daily White Board meetings.
• Assist with reporting (trust, month-end).

Skills

Multi-line phone

Filing

Math & Excel

Confidentiality

Customer service

Organizational skills

Task management

Deadline focus

Driver's license

Education

High School diploma or equivalent

Tools

Word

Excel

Job description

Everstory Partners in Danville, KY, is seeking an Administrator to support our customers and team with a wide range of duties across the business. The role involves answering phones, scheduling, onboarding staff, and assisting location leadership. You will handle contracts, banking, cemetery orders, and CRM data entry.

The position offers a full-time schedule with holidays, evenings, and weekends as needed, plus a comprehensive benefits package and opportunities for growth.