Compassionate Admin & Operations Coordinator

Everstory Partners; Frankfort (KY); On-site; USD 45,913,000 - 51,577,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement

Employee Referral Bonus

401k match

Job summary

Everstory Partners is seeking an Administrative role to support our location team in Frankfort, KY. You will handle phones, scheduling, onboarding, and general office duties to keep operations running smoothly.

You will manage contracts, banking duties, record-keeping, and accounts payable/receivable while ensuring confidentiality and timely task completion. Some duties require a personal vehicle and availability for holidays or weekends.

Qualifications

• Multi-Line phone skills and filing ability; data entry with 40 wpm.
• Confidential handling of employee and customer information.
• Able to work independently or in a team and meet deadlines.
• Must have a valid state driver’s license and access to a personal vehicle for some locations.
• High School diploma or GED.
• Minimum of 1 year experience in administration or customer service.

Responsibilities

• Contract processing and quality control; verify contracts before entry.
• Banking duties: cash receipts, deposits, card transactions; may include bank trips.
• Cemetery IOAs processing following company standards and policies.
• Maintain customer files and documentation; scan and file records.
• Coordinate onboarding tasks and assist location leadership.
• Process purchases and invoices; accounts payable.
• Collect overdue balances for location contracts (accounts receivable).
• Provide deeds/certificates to Sales Management; log and file per policy.
• Order memorials and manage work orders; participate in daily staff meetings.
• Prepare and review monthly or state-mandated reporting.

Skills

Phone skills

Filing skills

Typing 40 wpm

Data entry

Basic math

Word processing

Excel

Google Sheets/Docs

Confidentiality

Customer service

Teamwork

Education

High School Diploma or GED

Tools

Word

Excel

Google Docs/Sheets

Job description

Everstory Partners is seeking an Administrative role to support our location team in Frankfort, KY. You will handle phones, scheduling, onboarding, and general office duties to keep operations running smoothly.

You will manage contracts, banking duties, record-keeping, and accounts payable/receivable while ensuring confidentiality and timely task completion. Some duties require a personal vehicle and availability for holidays or weekends.