Member Services Specialist — Guest Experience & Front Desk

Crunch Fitness - Fitness Ventures LLC; Sioux Falls (SD); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Crunch Fitness - Fitness Ventures LLC is seeking a Member Services Representative in Sioux Falls, South Dakota. The MSR is the first point of contact for members, responsible for providing a welcoming environment and handling member requests.

This role requires exceptional customer service skills, the ability to maintain a clean workspace, and certifications as mandated by local/state laws, including Child/Infant CPR.

Perks include a flexible schedule and opportunities for advancement.

Qualifications

• Valid Child/Infant CPR Certification required.
• Certifications as required by local/state laws.

Responsibilities

• Greet all members and guests.
• Check in members and guests according to procedures.
• Answer phones professionally.
• Communicate special events to members.
• Sell retail products.
• Maintain cleanliness of the work area.

Job description

Crunch Fitness - Fitness Ventures LLC is seeking a Member Services Representative in Sioux Falls, South Dakota. The MSR is the first point of contact for members, responsible for providing a welcoming environment and handling member requests.

This role requires exceptional customer service skills, the ability to maintain a clean workspace, and certifications as mandated by local/state laws, including Child/Infant CPR.

Perks include a flexible schedule and opportunities for advancement.