Member Experience & Front Desk Specialist

ComForCare Home Care (Raleigh, NC); Lakeville (MN); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

Bonus based on performance

Flexible schedule

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness is seeking a Customer Service Representative to provide exceptional service to members and prospective members. Responsibilities include greeting members, answering phone calls, and assisting with member check-ins and sign-ups.

The role emphasizes strong customer service skills, problem-solving abilities, and effective communication. Full-time and part-time positions are available, and the company offers various benefits including health insurance and a Dollars for Scholars

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Answer phone calls in a polite and friendly manner.
• Assist in member check-ins, sign-ups, cancellations.
• Facilitate member services issues and questions.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness is seeking a Customer Service Representative to provide exceptional service to members and prospective members. Responsibilities include greeting members, answering phone calls, and assisting with member check-ins and sign-ups.

The role emphasizes strong customer service skills, problem-solving abilities, and effective communication. Full-time and part-time positions are available, and the company offers various benefits including health insurance and a Dollars for Scholars