CLUB Member Experience Specialist

Basspro; Fort Mill (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is hiring a CLUB Customer Service Outfitter in Fort Mill, SC to deliver world class guest service and promote CLUB memberships. You will act as the product expert for CLUB, handle account servicing, sales, applications, and coaching while ensuring regulatory compliance and a premium customer experience.

The position emphasizes in-store service, processing payments, answering questions, maintaining CLUB inventory, and reporting daily feedback. Part-time role with benefits.

Qualifications

• Minimum education: high school diploma or equivalent.
• Experience in customer service preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet customers and promote CLUB membership options.
• Explain CLUB benefits and assist with applications.
• Demonstrate products and maintain CLUB booth and inventory.
• Process payments, answer account questions and servicing.
• Provide daily feedback and reports to leadership.

Skills

Organization

Customer service

Verbal communication

Written communication

Adaptability

Initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is hiring a CLUB Customer Service Outfitter in Fort Mill, SC to deliver world class guest service and promote CLUB memberships. You will act as the product expert for CLUB, handle account servicing, sales, applications, and coaching while ensuring regulatory compliance and a premium customer experience.

The position emphasizes in-store service, processing payments, answering questions, maintaining CLUB inventory, and reporting daily feedback. Part-time role with benefits.