CLUB Member Experience Specialist

Bass Pro, LLC; Town of Sun Prairie (WI); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service, act as the product expert for CLUB Members, and drive CLUB sales and activations. The role includes processing applications, answering account questions, and coaching peers while ensuring regulatory compliance across CLUB processes.

The position emphasizes customer engagement, knowledge of CLUB benefits, and maintaining a clean, accurate CLUB Booth within the store.

Qualifications

• High school diploma or equivalent required.
• 0 to 2 years of customer service experience.
• Strong organization and attention to detail.
• Excellent verbal and written communication.
• Adaptable to new processes and shows initiative.

Responsibilities

• Provides world-class customer service and guides customers in CLUB membership.
• Explains CLUB benefits and processes to customers.
• Maintains CLUB inventory and booth organization.
• Processes payments, answers account questions, and assists with applications.

Skills

Customer service

Organization

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service, act as the product expert for CLUB Members, and drive CLUB sales and activations. The role includes processing applications, answering account questions, and coaching peers while ensuring regulatory compliance across CLUB processes.

The position emphasizes customer engagement, knowledge of CLUB benefits, and maintaining a clean, accurate CLUB Booth within the store.