Club Member Experience Specialist

Bass Pro Shops; Woodbury (MN); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Employee discounts on restaurants

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service while promoting CLUB membership. You will become the product expert, manage CLUB processes, and support account servicing, sales, and compliance to create a superior guest experience.

Responsibilities include greeting customers, explaining CLUB benefits, handling applications, and maintaining booth accuracy. This role emphasizes cooperation, accuracy, and frontline service.

Qualifications

• Strong organization and attention to details.
• Experience in customer service environments.
• Clear verbal and written communication skills.
• Able to adapt to new processes and procedures.

Responsibilities

• Greet customers and promote CLUB membership.
• Execute CLUB operations and compliance programs.
• Demonstrate products and stay informed on sales.
• Process payments, handle CLUB applications, and answer questions.
• Provide daily feedback and peer coaching as needed.
• Maintain CLUB inventory, booth cleanliness, and organization.

Skills

Excellent organization

Customer service experience

Verbal and written communication

Adaptability to new processes

Self-motivation and initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service while promoting CLUB membership. You will become the product expert, manage CLUB processes, and support account servicing, sales, and compliance to create a superior guest experience.

Responsibilities include greeting customers, explaining CLUB benefits, handling applications, and maintaining booth accuracy. This role emphasizes cooperation, accuracy, and frontline service.