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Customer Care Specialist — Inclusive Culture & Benefits
Job summary
A leading financial services firm is looking for a Customer Service Representative in Fort Mill, SC. The role involves resolving customer service inquiries, maintaining accurate records, and implementing corrective actions for customer issues. Candidates should have at least 2 years of customer service experience and a high school diploma. The company promotes a diversity-driven culture and offers benefits including medical, dental, and 401k. Join a firm committed to an inclusive workplace where you can thrive.
Benefits
Qualifications
- 2+ years of related customer service experience.
- General knowledge of products and customer service activities.
Responsibilities
- Resolve customer service calls/queries/problems.
- Examine customer problems and implement corrective action.
- Maintain logs, reports, and records.
- Investigate and track customer issues and problems.
Skills
Education
- ...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.