CLUB Member Experience Specialist

Bass Pro, LLC; Billings (MT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service and promote CLUB membership benefits. You will act as a product expert, handle account servicing, and coach peers while ensuring compliance with CLUB processes.

Responsibilities include greeting customers, presenting CLUB options, processing applications, and keeping the CLUB Booth clean and stocked. This role emphasizes reliable, detail-oriented service on the sales floor.

Qualifications

• High school diploma or equivalent.
• 0–2 years experience in customer service.
• Strong written and verbal communication skills.

Responsibilities

• Greet and assist customers with CLUB Membership questions.
• Explain CLUB benefits and assist with applications.
• Process payments and member account servicing.
• Maintain CLUB Booth organization and inventory.

Skills

Customer service

Organization

Communication

Adaptability

Initiative

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service and promote CLUB membership benefits. You will act as a product expert, handle account servicing, and coach peers while ensuring compliance with CLUB processes.

Responsibilities include greeting customers, presenting CLUB options, processing applications, and keeping the CLUB Booth clean and stocked. This role emphasizes reliable, detail-oriented service on the sales floor.