Clinical Scheduling & Admin Support Specialist

University of Rochester; City of Rochester (NY); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

University of Rochester is seeking an organized administrative professional to support clinical, educational, and academic programs. The role focuses on managing providers’ time, calendar, and scheduling needs in a fast-paced environment, ensuring smooth patient flow and efficient clinic operations.

Responsibilities include coordinating referrals and authorizations, preparing correspondence, and supporting pre/post-operative processes.

Qualifikationen

• High School diploma and 2 years of relevant experience required.
• Or equivalent combination of education and experience.
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred.

Aufgaben

• Serves as primary contact for provider(s) and manages their calendar and appointments.
• Determines daily surgery and procedure order based on patient conditions; coordinates with OR scheduling and staff.
• Assembles details from EMR for disability paperwork; acts as main pre/post-op patient contact.
• Assists with referrals, authorizations, and documentation; prepares non-routine correspondence.
• Other duties as assigned.

Kenntnisse

Customer relations

Calendar management

Ausbildung

High School diploma

Equivalent education/experience

Tools

Flowcast

Jobbeschreibung

University of Rochester is seeking an organized administrative professional to support clinical, educational, and academic programs. The role focuses on managing providers’ time, calendar, and scheduling needs in a fast-paced environment, ensuring smooth patient flow and efficient clinic operations.

Responsibilities include coordinating referrals and authorizations, preparing correspondence, and supporting pre/post-operative processes.