Ophthalmology Clinic Support Coordinator

University of Rochester; Minneapolis (MN); On-site; USD 28,000 - 38,000; Full time

Job summary

The University of Rochester is seeking an experienced administrative professional to support ophthalmology clinical, educational, and academic programs. This role manages complex schedules, prepares clinics, and coordinates patient care with focus on accuracy and timeliness.

Responsibilities include coordinating referrals, authorizations, and communications; ensuring documentation accuracy and arranging travel or events as needed. Strong customer relations and EMR proficiency are valued.

Qualifications

• High School diploma and 2 years of relevant experience required
• Or equivalent combination of education and experience
• Medical Terminology, experience with surgical/appointment scheduling software (Flowcast), and electronic medical records preferred

Responsibilities

• Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
• Responsible for all clinic preparations, including providers’ time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
• Serves as primary contact for provider(s). Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences.
• Chooses and recommends among competing demands. Examines the clinical schedule(s) to optimize time and effort of providers.
• Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys.

Skills

Customer relations

Education

High School diploma

Equivalent combination of education and experience

Job description

The University of Rochester is seeking an experienced administrative professional to support ophthalmology clinical, educational, and academic programs. This role manages complex schedules, prepares clinics, and coordinates patient care with focus on accuracy and timeliness.

Responsibilities include coordinating referrals, authorizations, and communications; ensuring documentation accuracy and arranging travel or events as needed. Strong customer relations and EMR proficiency are valued.