Provider Scheduling & Clinic Support Specialist

University of Rochester; Town of Pittsford (NY); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

University of Rochester is seeking a skilled administrative professional to support clinical and academic programs at the Pittsford location. The role includes calendar management, scheduling optimization, and coordination of patient care with providers.

Responsibilities cover drafting correspondence, processing referrals, and arranging travel or conferences. Strong customer relations and familiarity with medical terminology are valued, with experience in Flowcast and EMR systems preferred.

Qualifikationen

• Demonstrated customer relations skills required.
• Medical terminology knowledge is preferred.
• Experience with surgical/appointment scheduling software.

Aufgaben

• Performs complex secretarial and administrative duties supporting clinical, educational, and academic programs.
• Manages providers' time, calendar, and patient scheduling to optimize clinic operations.
• Acts as primary contact for providers and coordinates referrals and authorizations.
• Prepares and signs non-routine correspondence related to appeals and denials.
• Coordinates travel, conference registrations, and lodging as needed.
• Liaises with hospitals and organizations for lectures and engagements.

Kenntnisse

Customer relations

Medical terminology

Ausbildung

High School diploma or equivalent

Tools

Flowcast

Electronic medical records (EMR)

Jobbeschreibung

University of Rochester is seeking a skilled administrative professional to support clinical and academic programs at the Pittsford location. The role includes calendar management, scheduling optimization, and coordination of patient care with providers.

Responsibilities cover drafting correspondence, processing referrals, and arranging travel or conferences. Strong customer relations and familiarity with medical terminology are valued, with experience in Flowcast and EMR systems preferred.