Clinical Office Assistant II: Scheduling & Admin

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham's Massachusetts Eye and Ear Infirmary is seeking an administrative assistant to support clinical services with front-desk and clerical tasks. You will schedule patient appointments, greet and assist patients, answer calls, and handle billing forms and records in a fast-paced environment.

The role requires a high school diploma and 2–3 years of office experience; proficiency with the Office Suite is essential.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience preferred.
• Proficiency with Office Suite and clerical procedures.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet and assist patients; answer calls and inquiries.
• Process billing forms and scan documents to patient records.
• Manage filing, printing, and general administrative tasks.
• Support scheduling, registration, and billing systems as needed.

Skills

Office experience

Office Suite

Telephone handling

Communication skills

Time management

Education

High School Diploma

Tools

Office software

Job description

Mass General Brigham's Massachusetts Eye and Ear Infirmary is seeking an administrative assistant to support clinical services with front-desk and clerical tasks. You will schedule patient appointments, greet and assist patients, answer calls, and handle billing forms and records in a fast-paced environment.

The role requires a high school diploma and 2–3 years of office experience; proficiency with the Office Suite is essential.