Patient Services Coordinator – Clinic Admin

Mass General Brigham; Lexington (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Mass General Brigham is seeking an administrative professional to support clinical service operations at Massachusetts Eye and Ear Infirmary. The role involves routine clerical and administrative duties, including scheduling, patient check-in/out, and handling inquiries under supervision.

Responsibilities include greeting patients, processing billing forms, managing records, and assisting in patient flow. Strong Office Suite skills and time management are essential for success in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Healthcare office experience 0-1 year preferred.
• Proficiency with Office Suite and basic clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and handle routine inquiries.
• Answer phones, assist callers, and schedule appointments.
• Handle patient billing forms and scan documents to the medical record.
• Process and manage communications, referrals, and registrations.
• Maintain organized patient folders and print schedules.

Skills

Office Suite

Time management

Communication

Phone system

Education

High School Diploma

Job description

Mass General Brigham is seeking an administrative professional to support clinical service operations at Massachusetts Eye and Ear Infirmary. The role involves routine clerical and administrative duties, including scheduling, patient check-in/out, and handling inquiries under supervision.

Responsibilities include greeting patients, processing billing forms, managing records, and assisting in patient flow. Strong Office Suite skills and time management are essential for success in a fast-paced