Clinical Administrative Specialist II — Scheduling & Patient Services

massgeneralbrigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham’s Massachusetts Eye and Ear Infirmary is seeking an Administrative Assistant to support day-to-day clinical service operations. The role involves routine clerical tasks, scheduling, patient check-in/out, and billing-related duties in a fast-paced setting.

Onsite at 325 Cambridge Street, Boston, with a 40-hour work week. The ideal candidate will have 2–3 years of office experience, a High School Diploma or equivalent, and CMAA certification preferred.

Qualifications

• Requires High School Diploma or Equivalent.
• CMAA certification (Data Conversion) preferred.
• Office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.

Skills

Office communication

Time management

Documentation & email

Multitasking

Education

High School Diploma or Equivalent

CMAA Certification preferred

Tools

Office Suite

Scheduling Systems

Billing Systems

Job description

Mass General Brigham’s Massachusetts Eye and Ear Infirmary is seeking an Administrative Assistant to support day-to-day clinical service operations. The role involves routine clerical tasks, scheduling, patient check-in/out, and billing-related duties in a fast-paced setting.

Onsite at 325 Cambridge Street, Boston, with a 40-hour work week. The ideal candidate will have 2–3 years of office experience, a High School Diploma or equivalent, and CMAA certification preferred.