Medical Office Assistant I — Scheduling & Admin Support

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham’s Massachusetts Eye and Ear Infirmary invites motivated individuals to join our administrative team. You will perform clerical and basic clinical support tasks to ensure smooth patient visits, including scheduling, check-in/out, and patient communications.

The role emphasizes accurate record keeping and courteous patient interaction. Qualifications include a high school diploma and 0-1 year healthcare office experience.

Qualifications

• High School Diploma or Equivalent required.
• 0-1 year healthcare office experience required.
• Strong computer and phone skills.
• Excellent communication and organizational abilities.

Responsibilities

• Handle front desk tasks and patient check-in/out.
• Schedule patient appointments and maintain records.
• Greet patients and assist with inquiries.
• Answer phones and route calls; manage routine messages.
• Process basic billing forms and file documents in patient records.

Skills

Customer service

Phone etiquette

Time management

Multitasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Mass General Brigham’s Massachusetts Eye and Ear Infirmary invites motivated individuals to join our administrative team. You will perform clerical and basic clinical support tasks to ensure smooth patient visits, including scheduling, check-in/out, and patient communications.

The role emphasizes accurate record keeping and courteous patient interaction. Qualifications include a high school diploma and 0-1 year healthcare office experience.