Onsite Clinic Admin & Scheduling Specialist

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham's Massachusetts Eye and Ear Infirmary in Boston is seeking a Clinic Practice Assistant II to support front desk and clinical operations. You will perform routine administrative and clerical duties, schedule patient appointments, greet patients, check-in and check-out, and help with billing forms.

The role requires a High School Diploma, 2–3 years office experience, CMAA preferred, and proficiency with Office Suite.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years office experience required.
• CMAA certification preferred.
• Proficiency with Office Suite and standard office procedures.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice.
• Make patient appointments and maintain records.
• Greet and assist patients; check-in and check-out.
• Answer phones and schedule routine inquiries and appointments.
• File materials in patient folders and print schedules.
• Process patient billing forms and scan documents to medical records.
• Call for patient records and lab results.
• May accept co-pays and assist with authorizations and test results.

Skills

Office Suite

Time management

Communication

Phone etiquette

Education

High School Diploma

Tools

Scheduling systems

Billing systems

Job description

Mass General Brigham's Massachusetts Eye and Ear Infirmary in Boston is seeking a Clinic Practice Assistant II to support front desk and clinical operations. You will perform routine administrative and clerical duties, schedule patient appointments, greet patients, check-in and check-out, and help with billing forms.

The role requires a High School Diploma, 2–3 years office experience, CMAA preferred, and proficiency with Office Suite.