Clinic Admin Specialist — Scheduling & Billing

Talentify; Newton (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Assistant to support Massachusetts Eye and Ear Infirmary with scheduling, patient check-in/out, and records management. This role operates under general supervision in a busy clinical setting.

The position involves greeting patients, answering phones, processing billing forms, and assisting with scheduling and billing systems onsite at 2000 Washington Street. 40 hours weekly with standard day shifts.

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification preferred.
• 2-3 years of office/administrative experience.
• Proficiency with Office Suite and general office procedures.
• Strong written and verbal communication and time-management skills.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer phones and schedule routine inquiries.
• File materials, print schedules, and manage records.
• Process patient billing forms and scan documents.
• Request patient records and lab results.
• Handle mail and faxes.
• Type forms and memos as directed.
• May accept co-payments.

Skills

Office Suite

Phone etiquette

Time management

Communication

Organizational skills

Education

High School Diploma or Equivalent

CMAA Certification (preferred)

Tools

Office software

Scheduling system

Billing system

Job description

Mass General Brigham is seeking an Administrative Assistant to support Massachusetts Eye and Ear Infirmary with scheduling, patient check-in/out, and records management. This role operates under general supervision in a busy clinical setting.

The position involves greeting patients, answering phones, processing billing forms, and assisting with scheduling and billing systems onsite at 2000 Washington Street. 40 hours weekly with standard day shifts.