Clinical Administrative Specialist: Physician Support

Beth Israel Lahey Health; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant to provide essential administrative support to physicians in clinical practice, academic and research roles. This role includes scheduling, maintaining patient records, coordinating appointments, and assisting with billing processes.

Qualified candidates will have a High School diploma or GED (Associate's degree preferred) and 1–3 years of related experience, plus proficiency with MS Office applications.

Qualifications

• High School diploma or GED is required.
• 1–3 years related work experience required.
• Experience with computer systems and MS Office applications including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Answers and screens telephone calls, greets patients and directs them as needed.
• Updates patient demographics and insurance information; obtains referrals for appointments.
• Prepares patient records and maintains physician records; liaises with other departments.
• Collects co-payments at point-of-service and supports billing processes as needed.
• Maintains physicians' schedules; transcribes letters and notes; prepares routine reports.
• Notifies and reminds patients of scheduled appointments; obtains radiology authorizations as needed.
• Sorts and distributes mail and documents; assists in process improvement initiatives.

Skills

Written communications

Oral communications

Customer service

Teamwork

Knowledge of policies

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant to provide essential administrative support to physicians in clinical practice, academic and research roles. This role includes scheduling, maintaining patient records, coordinating appointments, and assisting with billing processes.

Qualified candidates will have a High School diploma or GED (Associate's degree preferred) and 1–3 years of related experience, plus proficiency with MS Office applications.