Clinical Admin Assistant — Physician Support & Scheduling

Beth Israel Lahey Health; Town of Milton (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health seeks an administrative assistant to support physicians in clinical, academic, research and leadership roles. The role involves answering calls, greeting patients, managing demographics and referrals, scheduling appointments, and maintaining records within the EMR system.

Must have a High School diploma or GED with 3–5 years of related experience; Associate's degree preferred. Proficiency with Microsoft Office and web-based applications is required for timely, accurate

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 3-5 years related work experience.
• Experience with computer systems, including web-based applications and Microsoft Office.

Responsibilities

• Answers and screens telephone calls; takes messages or directs calls as needed.
• Greets and directs patients, families, visitors and staff.
• Updates patient demographics and insurance information; obtains referrals.
• Schedules patient appointments using scheduling tools.
• Coordinates ancillary appointments and communicates with hospital staff.
• Prepares and maintains patient records for physicians and clinical activities.
• Acts as liaison with other departments and external customers.
• Transcribes letters and notes; facilitates CCC system notes and letters.
• Prepares materials for meetings and committees; queues prescriptions for renewal in the EMR.

Skills

Written communications

Oral communications

Teamwork

Customer service

Calm under pressure

Policy knowledge

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Web-based applications

Electronic Medical Records (EMR)

Job description

Beth Israel Lahey Health seeks an administrative assistant to support physicians in clinical, academic, research and leadership roles. The role involves answering calls, greeting patients, managing demographics and referrals, scheduling appointments, and maintaining records within the EMR system.

Must have a High School diploma or GED with 3–5 years of related experience; Associate's degree preferred. Proficiency with Microsoft Office and web-based applications is required for timely, accurate