Clinic Scheduler — Remote Options & HIPAA-Savvy Scheduling

Vail Health Hospital; Ohio; Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Tuition Assistance

Paid time off

Wellbeing & Discounts

Job summary

Vail Health is seeking a Clinic Scheduler to manage patient appointments, coordinate with providers, and maintain accurate patient information. The role involves answering calls, processing messages, and ensuring smooth scheduling workflows in our health system.

Responsibilities include coordinating referrals, using the EHR for scheduling, and ensuring HIPAA compliance while delivering professional service to patients and providers in a fast-paced environment.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Admin experience

Medical office exp

HIPAA knowledge

Tools

EHR scheduling software

Job description

Vail Health is seeking a Clinic Scheduler to manage patient appointments, coordinate with providers, and maintain accurate patient information. The role involves answering calls, processing messages, and ensuring smooth scheduling workflows in our health system.

Responsibilities include coordinating referrals, using the EHR for scheduling, and ensuring HIPAA compliance while delivering professional service to patients and providers in a fast-paced environment.