Clinic Scheduler - Patient Scheduling & EHR Expert

Vail Health Hospital; Lake Michigan Beach (MI); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition Assistance

Existing Student Loan Repayment

Specialty Certification Reimbursement

Annual Supplemental Educational Funds

Paid Time Off (up to five weeks first年

Retirement plan with immediate match

Life insurance

Short and long-term disability

Wellbeing reimbursement

Job summary

The Clinic Scheduler at Vail Health is responsible for answering calls, directing scheduling inquiries, and coordinating appointments across providers and locations. You will use the EHR system to schedule appointments, gather accurate patient demographics, and manage messages and requests through patient portals.

Ideal candidates will have 2 years of administration or similar experience, prior medical office exposure, and knowledge of medical terminology and HIPAA/OSHA regulations.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administration experience

Medical terminology

HIPAA compliance

Education

N/A

Job description

The Clinic Scheduler at Vail Health is responsible for answering calls, directing scheduling inquiries, and coordinating appointments across providers and locations. You will use the EHR system to schedule appointments, gather accurate patient demographics, and manage messages and requests through patient portals.

Ideal candidates will have 2 years of administration or similar experience, prior medical office exposure, and knowledge of medical terminology and HIPAA/OSHA regulations.