Clinic Scheduler: Seamless Patient Appointments & HIPAA

Vail Health Hospital; Columbia (SC); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Health Benefits

Education assistance

Tuition assistance

Student loan repayment

Certification reimbursement

PTO

Retirement plan

Life insurance

Disability insurance

Wellbeing reimbursement

Recreation discounts

Pet insurance

Job summary

Vail Health is seeking a Clinic Scheduler to answer calls, field scheduling questions, and direct inquiries to the appropriate parties. You will schedule medical appointments and use the EHR system to coordinate patients, providers, locations, and payers.

The role requires HIPAA compliance and professional communication, with attention to patient demographics and accurate information gathering. Experience in medical offices is preferred.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administration experience

Medical office experience

HIPAA knowledge

Job description

Vail Health is seeking a Clinic Scheduler to answer calls, field scheduling questions, and direct inquiries to the appropriate parties. You will schedule medical appointments and use the EHR system to coordinate patients, providers, locations, and payers.

The role requires HIPAA compliance and professional communication, with attention to patient demographics and accurate information gathering. Experience in medical offices is preferred.