Clinic Scheduler: Patient Appointments & EHR

Vail Health Hospital; Kansas City (MO); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition assistance

Existing Student Loan Repayment

Specialty Certification Reimbursement

Annual Educational Funds

Paid Time Off

403(b) Retirement plan with immediate

Life insurance

Short and long-term disability

Wellbeing reimbursement

Job summary

Vail Health is seeking a Clinic Scheduler to handle incoming calls, answer questions about scheduling with providers, and direct calls to the appropriate teams. You will schedule appointments and coordinate with patients, providers and locations using our EHR system.

Responsibilities include collecting patient demographics, processing electronic requests, and ensuring messages are distributed promptly while upholding Just Culture and organizational values. HIPAA compliance is required.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administrative experience

Medical office experience

Medical terminology

HIPAA compliance

OSHA compliance

Job description

Vail Health is seeking a Clinic Scheduler to handle incoming calls, answer questions about scheduling with providers, and direct calls to the appropriate teams. You will schedule appointments and coordinate with patients, providers and locations using our EHR system.

Responsibilities include collecting patient demographics, processing electronic requests, and ensuring messages are distributed promptly while upholding Just Culture and organizational values. HIPAA compliance is required.