Clinic Scheduler: Streamlined Appointments & EHR Expert

Vail Health Hospital; Town of King (WI); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical

Dental

Vision

Tuition Assistance

Existing Student Loan Repayment

Specialty Certification Reimbursement

Annual Supplemental Educational Funds

Paid Time Off

403(b) Retirement plan

Life insurance

Short and long-term disability

Wellbeing reimbursement

Recreation discounts

Pet insurance

Job summary

Vail Health Hospital is seeking a Clinic Scheduler to manage patient appointments and inquiries, coordinating with providers and locations. You will handle calls, messages, and scheduling tasks with care and professionalism.

Ideal candidates bring two years of administrative or medical office experience, familiarity with medical terminology, HIPAA and OSHA rules, and experience with EHR scheduling software to ensure accurate demographics and efficient workflows.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Scheduling

Customer service

Phone coordination

HIPAA compliance

Tools

EHR scheduling software

Job description

Vail Health Hospital is seeking a Clinic Scheduler to manage patient appointments and inquiries, coordinating with providers and locations. You will handle calls, messages, and scheduling tasks with care and professionalism.

Ideal candidates bring two years of administrative or medical office experience, familiarity with medical terminology, HIPAA and OSHA rules, and experience with EHR scheduling software to ensure accurate demographics and efficient workflows.