Medical Appointment Scheduler

Vail Health Hospital; Salem (OR); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Health benefits

Paid time off

Job summary

Vail Health is seeking a Clinic Scheduler who will answer calls, schedule patient appointments, and coordinate with providers and locations using the EHR system. The role requires accuracy gathering patient demographics, insurance details, and routing requests efficiently through secure channels.

You will handle messages, faxes, and portals while upholding Just Culture principles and HIPAA compliance. 2 years of administrative experience and prior medical office exposure help you succeed.

Qualifications

• 2 years administration or similar experience.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes and helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administration experience

Medical office experience

Medical terminology

HIPAA compliance

OSHA knowledge

Tools

EHR scheduling software

Job description

Vail Health is seeking a Clinic Scheduler who will answer calls, schedule patient appointments, and coordinate with providers and locations using the EHR system. The role requires accuracy gathering patient demographics, insurance details, and routing requests efficiently through secure channels.

You will handle messages, faxes, and portals while upholding Just Culture principles and HIPAA compliance. 2 years of administrative experience and prior medical office exposure help you succeed.