Clinic Scheduler – Elevate Patient Access & EHR Scheduling

Vail Health Hospital; Maryland; Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical

Dental

Vision

Tuition Assistance

Existing Student Loan Repayment

Specialty Certification Reimbursement

Annual Supplemental Educational Funds

Up to five weeks PTO

403(b) Retirement plan

Life insurance

Short and long-term disability

Wellbeing reimbursement

Recreation discounts

Pet insurance

Job summary

Vail Health Hospital in Colorado is seeking a Clinic Scheduler to answer calls, field questions about scheduling with providers, and route inquiries to the right teams. You will schedule appointments, collect patient demographics, and use the EHR to manage the calendar accurately.

The role requires 2 years of admin or medical office experience, familiarity with HIPAA, and a patient‑focused approach. Remote-only roles are possible in certain states.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Scheduling appointments

HIPAA compliance

Customer service

Medical terminology

Tools

EHR scheduling software

Fax handling

Job description

Vail Health Hospital in Colorado is seeking a Clinic Scheduler to answer calls, field questions about scheduling with providers, and route inquiries to the right teams. You will schedule appointments, collect patient demographics, and use the EHR to manage the calendar accurately.

The role requires 2 years of admin or medical office experience, familiarity with HIPAA, and a patient‑focused approach. Remote-only roles are possible in certain states.