Clinic Operations Leader

CenterWell; Jackson (MS); On-site; USD 64,000 - 88,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental, vision benefits

401(k) retirement plan

Job summary

CenterWell Senior Primary Care is seeking a Clinic Administrator to run a high-performing, patient-first clinic onsite. You will coordinate front office, clinical teams, and providers to ensure safe, reliable service and strong financial stewardship.

Daily responsibilities include leading morning huddles, ensuring on-time starts, and resolving flow issues. You will mentor staff, manage resources, and uphold a High Reliability culture across the center.

Qualifications

• Experience in clinical operations management
• Strong computer literacy and data use for decisions
• Knowledge of Medicare rules and reimbursement models
• Understanding of regulatory compliance and patient privacy
• Workforce management and team leadership
• Familiarity with HEDIS reporting and value-based care

Responsibilities

• Lead daily flow management to maintain clinic rhythm and resolve bottlenecks.
• Oversee quality and safety including 5S walkthroughs and vaccine/sterilization logs.
• Provide people leadership through regular coaching, staffing, and competency sign-offs.
• Ensure administrative excellence in inbox aging, purchasing, waste reduction, and POS collections.
• Enhance patient experience by addressing concerns and improving service recovery processes.

Skills

Operations leadership

Team leadership

Data-driven decision making

Regulatory compliance

Vaccine cold-chain & sterilization

HEDIS / CAHPS familiarity

Communication under pressure

Education

Basic Life Support certification

Tools

Electronic health records

Financial stewardship

Job description

CenterWell Senior Primary Care is seeking a Clinic Administrator to run a high-performing, patient-first clinic onsite. You will coordinate front office, clinical teams, and providers to ensure safe, reliable service and strong financial stewardship.

Daily responsibilities include leading morning huddles, ensuring on-time starts, and resolving flow issues. You will mentor staff, manage resources, and uphold a High Reliability culture across the center.