Clinic Front Desk & Scheduling Coordinator

Covenant-Management-Systems,-L.p.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Regional Clinic is seeking a front desk/registrar to support patient check-in and scheduling at our on-site Austin clinic. The role emphasizes accuracy in registration, insurance verification, and payments while upholding confidentiality and regulatory requirements.

Responsibilities include greeting patients, entering data, confirming appointments, handling cash, and maintaining daily records. The position requires reliability, teamwork, and adherence to HIPAA/OSHA guidelines.

Qualifications

• High school diploma or GED required.
• Experience using a PC in a Windows environment.
• Preferred: experience working in a medical setting.

Responsibilities

• Books appointments using computer system.
• Greets patients and enters them into the computer system.
• Verifies insurance eligibility by using online resources.
• Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
• Prints face sheets, receipts, and other documents as needed.
• Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
• Confirms in advance patient appointments.
• Runs wait list report and books rescheduled appointments as necessary.
• Adheres to all company policies, including OSHA, HIPAA, and Code of Conduct.
• Regular and dependable attendance.
• Works holiday shift(s) as required by Company policy.

Skills

Booking appointments

Patient greetings

Insurance verification

Cash handling

Data entry

Education

High school diploma or GED

Tools

Medifax

Windows

Job description

Austin Regional Clinic is seeking a front desk/registrar to support patient check-in and scheduling at our on-site Austin clinic. The role emphasizes accuracy in registration, insurance verification, and payments while upholding confidentiality and regulatory requirements.

Responsibilities include greeting patients, entering data, confirming appointments, handling cash, and maintaining daily records. The position requires reliability, teamwork, and adherence to HIPAA/OSHA guidelines.