Clinic Patient Services Coordinator — Front Desk & Scheduling

Talentify; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Austin Regional Clinic is seeking a friendly front desk receptionist to serve as the first point of contact in our clinic. You will check in/out patients, schedule appointments, verify demographics, and help ensure smooth, HIPAA-compliant operations.

The ideal candidate has a high school diploma or GED, proficient PC skills in Windows, strong customer service and communication abilities, and the ability to manage competing priorities in a fast-paced medical office.

Qualifications

• High school diploma or GED required.
• Experience using a PC in a Windows environment.
• Preferred: experience in a medical setting.
• Knowledge of medical insurance processes and patient intake.

Responsibilities

• Books appointments and updates demographic info.
• Greet patients and register them in the system.
• Verifies insurance eligibility using online resources.
• Collects payments and balances drawer at day end.
• Prints receipts and necessary documents.
• Notifies staff of emergencies and patient arrivals.
• Schedules follow-ups and reschedules appointments.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Teamwork

Prioritization / multitasking

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Windows OS

10-key

Keyboarding

Job description

Austin Regional Clinic is seeking a friendly front desk receptionist to serve as the first point of contact in our clinic. You will check in/out patients, schedule appointments, verify demographics, and help ensure smooth, HIPAA-compliant operations.

The ideal candidate has a high school diploma or GED, proficient PC skills in Windows, strong customer service and communication abilities, and the ability to manage competing priorities in a fast-paced medical office.