Patient Services Coordinator - Front Desk & Scheduling

Austin Regional Clinic: ARC; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

PTO

401(k)

EAP

Life Insurance

Long Term Disability

Tuition Reimbursement

Child Care Assistance

Health and Fitness

Sick Child Care Assistance

Job summary

Austin Regional Clinic in Austin, TX is seeking a Patient Services Coordinator to serve as the first contact in the clinic, handle check-in/check-out, and schedule patient appointments.

You will verify insurance, collect payments, and coordinate with care teams while upholding HIPAA and organizational policies. This on-site role offers comprehensive benefits and growth opportunities within ARC.

Qualifications

• Experience in front-office clinic operations.
• Strong communication and organizational skills.
• Ability to handle payments and scheduling.

Responsibilities

• Book appointments using the computer system.
• Verify patient demographics and balances.
• Greet patients and check them in/out.
• Verify insurance eligibility via online tools.
• Collect payments and balance cash drawer.
• Print receipts and documents as needed.
• Notify staff of emergencies and arrivals.
• Confirm upcoming appointments and reschedule as needed.
• Follow OSHA, HIPAA, and company policies.
• Maintain regular and dependable attendance.
• Work holiday shifts as required.

Skills

Customer service

Phone etiquette

HIPAA awareness

Data entry

Tools

Medifax

Clinic software

Job description

Austin Regional Clinic in Austin, TX is seeking a Patient Services Coordinator to serve as the first contact in the clinic, handle check-in/check-out, and schedule patient appointments.

You will verify insurance, collect payments, and coordinate with care teams while upholding HIPAA and organizational policies. This on-site role offers comprehensive benefits and growth opportunities within ARC.