Clinic Front Desk & Scheduling Specialist

External Brand; Cedar Park (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Austin Regional Clinic Cedar Park is seeking a friendly Patient Access/Front Desk clerk to perform check-in/check-out, schedule appointments and handle basic patient billing in a fast-paced clinic.

You'll verify insurance, collect payments, print documents, and ensure accuracy of patient records while maintaining HIPAA and confidentiality. This role emphasizes teamwork, attention to detail, and excellent customer service in a welcoming healthcare setting.

Qualifications

• Required: High school diploma or GED and PC use in Windows.
• Preferred: Experience in a medical setting.

Responsibilities

• Books appointments and updates patient demographics.
• Greet patients and assist with check-in on the computer system.
• Verify insurance eligibility using online tools.
• Collect payments and balance cash drawer at end of day.
• Print receipts and necessary documents.
• Ensure confidentiality and HIPAA compliance.
• Follow patient scheduling and rescheduling procedures.

Skills

Medical insurance knowledge

Computer keyboarding

Customer service

Teamwork

Multitasking

Communication skills

HIPAA compliance

Education

High school diploma or GED

Job description

Austin Regional Clinic Cedar Park is seeking a friendly Patient Access/Front Desk clerk to perform check-in/check-out, schedule appointments and handle basic patient billing in a fast-paced clinic.

You'll verify insurance, collect payments, print documents, and ensure accuracy of patient records while maintaining HIPAA and confidentiality. This role emphasizes teamwork, attention to detail, and excellent customer service in a welcoming healthcare setting.