Patient Services & Scheduling Specialist

Talentify; Cedar Park (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off (PTO)

Tuition reimbursement

Job summary

Austin Regional Clinic is seeking an organized Front Desk/Registration Clerk to support daily patient flow at our Cedar Park, Texas location. You will book appointments, verify insurance, collect payments, and coordinate with clinical staff to ensure smooth patient experiences.

Ideal candidates have a high school diploma or GED, basic Windows proficiency, and strong customer service and communication skills. Medical setting experience is a plus. Monday–Friday schedule; benefits provided.

Qualifications

• Knowledge of medical insurance.
• Excellent customer service skills.
• Familiarity with Windows, 10-key and keyboarding.
• Strong interpersonal and problem solving abilities.

Responsibilities

• Books appointments using the computer system and confirms or changes demographic information and notifies patient of account balance.
• Greets patients and screens them in the system.
• Verifies insurance eligibility using online resources.
• Ensures paperwork is complete and up-to-date; scans insurance cards as needed.
• Collects payments, posts amounts and balances drawer for end-of-day deposit.
• Prints receipts, face sheets and other documents as needed.
• Notifies appropriate personnel of emergencies, messages, or patient arrivals.
• Confirms upcoming appointments and runs waitlist reports.
• Performs other duties and adheres to policies including HIPAA and OSHA.
• Maintains regular and dependable attendance.

Skills

Medical insurance knowledge

Customer service

Windows/10-key

Interpersonal skills

Team player

Prioritization

Active listening

Verbal & written communication

Professional conduct

Comprehension & recall

Instructions understanding

Organization

Common sense

Education

High school diploma or GED

Experience in medical setting (preferred)

Job description

Austin Regional Clinic is seeking an organized Front Desk/Registration Clerk to support daily patient flow at our Cedar Park, Texas location. You will book appointments, verify insurance, collect payments, and coordinate with clinical staff to ensure smooth patient experiences.

Ideal candidates have a high school diploma or GED, basic Windows proficiency, and strong customer service and communication skills. Medical setting experience is a plus. Monday–Friday schedule; benefits provided.