Client Support Specialist & Troubleshooter

Wipro; Atlanta (GA); On-site; USD 33,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Disability insurance

Paid time off

Job summary

A leading technology company is seeking a dedicated support professional in Atlanta, GA, to provide effective technical assistance, resolve client issues, and maintain high service standards. Applicants should have 1-3 years of experience in order management and customer support. The expected annual salary ranges from $33,000 to $76,000, with eligibility for comprehensive benefits including medical, dental, and paid leave options.

Qualifications

• 1-3 years of experience in customer support or related field.

Responsibilities

• Support process by managing transactions as per required quality standards.
• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries.
• Build capability to ensure operational excellence and maintain superior customer service levels.

Skills

Order Management

Job description

A leading technology company is seeking a dedicated support professional in Atlanta, GA, to provide effective technical assistance, resolve client issues, and maintain high service standards. Applicants should have 1-3 years of experience in order management and customer support. The expected annual salary ranges from $33,000 to $76,000, with eligibility for comprehensive benefits including medical, dental, and paid leave options.