IT Support Pro: Client‑Focused Helpdesk & On‑Site Tech

Invision Technologies; Ingleside (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading IT service provider is seeking dedicated IT Support Professionals in Georgia to provide exceptional customer service and technical support. The ideal candidate will effectively resolve client IT issues while managing on-site requests and building client relationships. Candidates should excel in communication, be self-directed, organized, and display a sense of urgency in delivering high-quality service. Join this dynamic team and contribute to maintaining exceptional standards in customer satisfaction.

Qualifications

• Exceptional customer service skills.
• Ability to communicate effectively with technical and non-technical individuals.
• Self-directed, organized, and flexible attitude.

Responsibilities

• Deliver reactive technical support.
• Manage emergency and scheduled on-site requests.
• Build and maintain customer relationships.

Job description

A leading IT service provider is seeking dedicated IT Support Professionals in Georgia to provide exceptional customer service and technical support. The ideal candidate will effectively resolve client IT issues while managing on-site requests and building client relationships. Candidates should excel in communication, be self-directed, organized, and display a sense of urgency in delivering high-quality service. Join this dynamic team and contribute to maintaining exceptional standards in customer satisfaction.