On-Site IT Support Specialist with Remote Options

4P Consulting Inc.; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading consulting firm seeks an IT Support Specialist in Atlanta. This role involves providing technical support, managing end-user devices, and ensuring system security for internal and external clients. Candidates should possess strong problem-solving skills and a high school diploma, with vocational qualifications preferred.

Qualifications

• Six months of experience in IT support or related field required.
• CompTIA A+ Certification preferred.

Responsibilities

• Provide technical support and customer service to users.
• Manage end-user devices and maintain application issues.
• Coordinate software installations and upgrades.

Skills

Critical thinking

Problem-solving

Analytical skills

Interpersonal skills

Communication skills

Attention to detail

Customer service

Education

High School diploma/GED

Vocational/Technical degree in computer technology

Tools

MS Office 365 Suite

ConnectWise Connect

Microsoft Teams

Job description

A leading consulting firm seeks an IT Support Specialist in Atlanta. This role involves providing technical support, managing end-user devices, and ensuring system security for internal and external clients. Candidates should possess strong problem-solving skills and a high school diploma, with vocational qualifications preferred.