Hybrid Desktop Support Technician, Customer-Focused IT

Pop-Up Talent; Atlanta (GA); Hybrid; USD 24,796 - 27,552; Full time

Job summary

A leading staffing agency is seeking a Desktop Support Technician located in Atlanta, GA. This role involves providing hardware and software support, ensuring excellent customer service, and contributing to special projects. Ideal candidates will have strong technical abilities, exceptional communication skills, and the capability to work well in a team-oriented environment. A commitment to professionalism and the ability to handle conflicts is essential.

Qualifications

• Experience in a corporate helpdesk and/or desktop support environment is preferred.
• Tech-savvy and willingness to learn new ideas.
• Ability to communicate technical concepts clearly.

Responsibilities

• Provide hardware and software support.
• Assist users in a prompt and courteous manner.
• Various non-technical responsibilities as required.

Skills

Customer service orientation

Technical skills

Communication skills

Detail-oriented

Multitasking

Tools

Windows 10

Mac OS

Job description

A leading staffing agency is seeking a Desktop Support Technician located in Atlanta, GA. This role involves providing hardware and software support, ensuring excellent customer service, and contributing to special projects. Ideal candidates will have strong technical abilities, exceptional communication skills, and the capability to work well in a team-oriented environment. A commitment to professionalism and the ability to handle conflicts is essential.