Client Support & Engagement Specialist (Seasonal)

Jackson Hewitt; Waukesha (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Flexible schedule

Training & development

Advancement opportunities

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to welcome clients and ensure exceptional experiences at our offices. You will actively engage with customers, confirm appointments, and follow up with both past and potential clients while distributing marketing materials during wait times.

We welcome applicants from all work backgrounds and experience levels, with flexible scheduling and opportunities for advancement in a customer-focused environment.

Qualifications

• Must have strong interpersonal and communication abilities.
• Experience in a fast-paced retail setting is preferred.
• Basic computer skills and trouble-shooting ability are required.
• Customer service or sales experience is a plus but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face of the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support to ensure exceptional client experiences.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Willingness to learn

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to welcome clients and ensure exceptional experiences at our offices. You will actively engage with customers, confirm appointments, and follow up with both past and potential clients while distributing marketing materials during wait times.

We welcome applicants from all work backgrounds and experience levels, with flexible scheduling and opportunities for advancement in a customer-focused environment.