Seasonal Client Experience Associate

Jackson Hewitt Inc.; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible schedules

Work Lotto

Healthcare, dental & vision

Teladoc

Identity theft protection

Corporate discount program

Tax education reimbursement

Referral bonus opportunities

Advancement opportunities

Employee referral program

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet visitors and ensure an exceptional client experience in our offices. You will engage with clients, confirm appointments, and support marketing activities while waiting times are managed.

We value strong communication, a willingness to learn, and the ability to thrive in a fast-paced retail environment. Flexible schedules, training, and advancement opportunities are available.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet visitors and ensure an exceptional client experience in our offices. You will engage with clients, confirm appointments, and support marketing activities while waiting times are managed.

We value strong communication, a willingness to learn, and the ability to thrive in a fast-paced retail environment. Flexible schedules, training, and advancement opportunities are available.