Seasonal Client Support Specialist - Flexible Schedule

Jackson Hewitt - Headquarters; Jackson (MS); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are/

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

401k with Company Match

Job summary

Jackson Hewitt - Headquarters is hiring a Seasonal Client Support Associate to greet and assist clients in our offices. You will confirm appointments, follow up with clients, distribute marketing materials, and help keep clients engaged during wait times, all while delivering friendly, accurate service.

This role emphasizes excellent communication, relationship-building with clients, and the opportunity to gain experience in a customer-focused environment with potential for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide essential support.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail environment experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn

Job description

Jackson Hewitt - Headquarters is hiring a Seasonal Client Support Associate to greet and assist clients in our offices. You will confirm appointments, follow up with clients, distribute marketing materials, and help keep clients engaged during wait times, all while delivering friendly, accurate service.

This role emphasizes excellent communication, relationship-building with clients, and the opportunity to gain experience in a customer-focused environment with potential for advancement.