Client Success Advisor: Relationship & Solutions

ADP, Inc.; Florida; On-site; USD 40,000 - 65,000; Full time

Job summary

ADP is hiring a Client Service Associate in the United States. You’ll be the go-to advisor, solving client questions and guiding them to the right ADP solutions while delivering world-class service.

You’ll build relationships over the phone, collaborate with internal teams, and help clients understand the value of ADP’s HR, payroll and tax tools. The role rewards curiosity, learning, and a strong client-focus in a fast-paced environment.

Qualifications

• At least one year in a customer service environment.
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Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use a breadth of expertise to help ADP's clients.
• Work to resolve issues and provide solutions.

Skills

Customer service

Follow-up

Communication

Problem solving

Time management

Team player

Education

Bachelor's Degree or equivalent

Job description

ADP is hiring a Client Service Associate in the United States. You’ll be the go-to advisor, solving client questions and guiding them to the right ADP solutions while delivering world-class service.

You’ll build relationships over the phone, collaborate with internal teams, and help clients understand the value of ADP’s HR, payroll and tax tools. The role rewards curiosity, learning, and a strong client-focus in a fast-paced environment.