Client Success Advocate

ADP, Inc.; Town of Florida (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Best-in-class benefits

Day 1 benefits

Volunteer time off

Ongoing training

Job summary

ADP is hiring a Client Service Associate to provide top-tier service and solutions to clients. You will leverage training and service guidelines to resolve client challenges and drive business success.

The role emphasizes relationship-building, proactive problem solving, and a strong focus on client satisfaction in a fast-paced, collaborative environment. Bachelor’s degree and at least one year in customer service are preferred.

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree.
• A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions.
• Work to resolve issues and provide solutions.

Skills

Customer service

Follow-up

Relationship building

Communication

Teamwork

Learning agility

Education

Bachelor's Degree

Job description

ADP is hiring a Client Service Associate to provide top-tier service and solutions to clients. You will leverage training and service guidelines to resolve client challenges and drive business success.

The role emphasizes relationship-building, proactive problem solving, and a strong focus on client satisfaction in a fast-paced, collaborative environment. Bachelor’s degree and at least one year in customer service are preferred.