Client Success Consultant

Socket.dev; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Best-in-class benefits starting Day 1

Volunteer time off

Job summary

ADP is seeking a Client Service Associate in Miami to solve client challenges and drive business success through our training programs and world-class service guidelines. You will become the go-to resource for clients, delivering timely resolutions and delivering value.

As the Client Service Associate, you will nurture client relationships over the phone, advise on ADP products, and provide recommendations to improve client outcomes while maintaining high service standards.

Qualifications

• Experience in a customer service environment (at least 1 year).
• Bachelor's Degree or equivalent in education and experience.
• Strong focus on client satisfaction in a relevant industry or HR/HRIS with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use breadth of expertise to help ADP's clients and identify solutions.
• Build relationships with clients over the phone and provide solutions to issues and questions.

Skills

Customer service

Communication skills

Education

Bachelor's Degree or equivalent

Job description

ADP is seeking a Client Service Associate in Miami to solve client challenges and drive business success through our training programs and world-class service guidelines. You will become the go-to resource for clients, delivering timely resolutions and delivering value.

As the Client Service Associate, you will nurture client relationships over the phone, advise on ADP products, and provide recommendations to improve client outcomes while maintaining high service standards.