Client Solutions Specialist

Socket.dev; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Best-in-class benefits starting Day 1

Volunteer time off

Job summary

ADP is hiring a Client Service Associate to deliver world-class service and thoughtful solutions to our clients. You will leverage our training programs and service guidelines to resolve client challenges and fuel their business success.

As a Client Service Associate, you will build relationships with clients over the phone, focus on client satisfaction, and thrive in a fast-paced, collaborative environment. A year in customer service and a bachelor's degree are required.

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree required.
• Strong focus on client satisfaction in a relevant industry or HR/HRIS with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use a breadth of expertise to help ADP's clients and identify solutions.
• Work to resolve issues and provide solutions.
• Build relationships with clients over the phone and leverage knowledge of ADP's products to provide solutions.
• Provide recommendations to ADP leadership around best practices and training.

Skills

Customer service

Relationship building

Communication

Problem solving

Time management

Education

Bachelor's degree

Tools

CRM systems

ADP products

Job description

ADP is hiring a Client Service Associate to deliver world-class service and thoughtful solutions to our clients. You will leverage our training programs and service guidelines to resolve client challenges and fuel their business success.

As a Client Service Associate, you will build relationships with clients over the phone, focus on client satisfaction, and thrive in a fast-paced, collaborative environment. A year in customer service and a bachelor's degree are required.