Client Success Advisor: Frontline Support

Fairygodboss; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Best-in-class benefits

Ongoing training and development

Company-paid time off for volunteering

Job summary

Fairygodboss is hiring Client Support Specialists based in Norfolk, Virginia. This role entails assisting clients with ADP's products through various communication channels. The ideal candidate should have a Bachelor’s Degree and at least one year of customer service experience.

In this inclusive workplace, you will have opportunities for career growth along with a supportive environment, focusing on client satisfaction and problem-solving skills. Best-in-class training is provided to ensure your success.

Qualifications

• At least 1 year in a customer service environment.
• Strong focus on client satisfaction in a relevant industry.
• Bachelor's Degree, preferably Dec 2024/May 2025 grad.

Responsibilities

• Serve as ADP's front-line for solving clients' challenges.
• Build relationships with clients via phone, email, and chat.
• Provide solutions and help clients understand ADP products.

Skills

Client-Focused

Organized & Adaptable

Problem Solver

Agile Learner

Education

Bachelor's Degree

Tools

Various Operating Systems

Web Technologies

Job description

Fairygodboss is hiring Client Support Specialists based in Norfolk, Virginia. This role entails assisting clients with ADP's products through various communication channels. The ideal candidate should have a Bachelor’s Degree and at least one year of customer service experience.

In this inclusive workplace, you will have opportunities for career growth along with a supportive environment, focusing on client satisfaction and problem-solving skills. Best-in-class training is provided to ensure your success.