Client Success & Solutions Specialist

Fairygodboss; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Inclusive culture

Opportunity for career growth

Ongoing training and mentorship

Best-in-class benefits

Support for mental health

Job summary

Fairygodboss invites applications for the Client Support Specialist position in New York, Town of Florida. In this role, you will be the front line for solving client challenges, ensuring satisfaction through service excellence. Ideal candidates will have 3-5 years in client or customer service and a strong problem-solving mindset.

You will engage with clients, providing support and education on ADP technology while maintaining performance metrics. The position offers comprehensive benefits and professional development opportunities.

Qualifications

• 3-5 years of experience in client service or customer service.
• Availability to work overtime during peak seasons.

Responsibilities

• Resolve clients' challenges and provide solutions.
• Build relationships and exceed client expectations.
• Educate clients on ADP’s offerings.

Skills

Client service experience

Problem-solving skills

Communication skills

Education

Bachelor's degree or equivalent experience

Job description

Fairygodboss invites applications for the Client Support Specialist position in New York, Town of Florida. In this role, you will be the front line for solving client challenges, ensuring satisfaction through service excellence. Ideal candidates will have 3-5 years in client or customer service and a strong problem-solving mindset.

You will engage with clients, providing support and education on ADP technology while maintaining performance metrics. The position offers comprehensive benefits and professional development opportunities.