Hybrid Timekeeping Support Specialist

Fairygodboss; Norfolk (VA); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Best-in-class benefits starting on Day 1

Company-paid time off for volunteering

Job summary

Fairygodboss is hiring an Associate Client Support Consultant in Norfolk, Virginia. You'll provide client support for ADP's time keeping product while working in a hybrid environment.

The role includes troubleshooting client issues, training users, and ensuring high levels of client satisfaction. With a focus on inclusion and professional growth, you'll have opportunities for advancement and continuous learning. Join a company recognized for its commitment to diversity, equity, and inclusion.

Qualifications

• At least one year of experience in a customer service environment.
• Ability to work overtime during peak seasons.
• Military experience valued.

Responsibilities

• Provide client support for ADP's time keeping product.
• Troubleshoot issues related to time clock and labor.
• Help clients manage their business using ADP solutions.

Skills

Customer service experience

Problem-solving skills

Effective communication

Teamwork

Adaptability

Education

Relevant experience in HR/HRIS

Job description

Fairygodboss is hiring an Associate Client Support Consultant in Norfolk, Virginia. You'll provide client support for ADP's time keeping product while working in a hybrid environment.

The role includes troubleshooting client issues, training users, and ensuring high levels of client satisfaction. With a focus on inclusion and professional growth, you'll have opportunities for advancement and continuous learning. Join a company recognized for its commitment to diversity, equity, and inclusion.